Setting Up a Model B Kiosk

Updated 2 years ago by Triana Kalmanoff

COVID-19 has made many things difficult compared to our pre-pandemic world, including installing the kiosks. Thank you for working through this with us to make it happen as safely as possible for your staff, vendors, and clients.

Setting up your new Model B kiosk should take 5-10 minutes. You just need a screwdriver and the equipment supplied to get your kiosk up and running. For instructions on setting up a Model A kiosk, read more here.

Model B Kiosk at a desk

Parts you'll need (provided)

  • Dell computer (monitor with a base)
  • Black computer power cord
  • Mounting arm
  • Vesa plate bracket
  • Bag of assorted screws
  • Washable mouse
  • Washable keyboard
These will replace the keyboard and mouse that came with the Dell computer. They are designed to be sanitized between use.

Tools you'll need (not provided)

  • Phillips head screwdriver

Video Tutorial

Step-by-Step Instructions

  1. Attach the monitor
    1. On the back of the computer, lift up on the tab and pull gently on the monitor to release it from the stand.
    2. Remove the plate bracket on the end of the mounting arm
    3. Lay the monitor flat with the screen side down and place the plate bracket on top so that the holes in the 4 corners are aligned with those on the back of the monitor.
    The video tutorial shows this step done without having removed the plate bracket from the end of the mounting arm first. It is possible, but it's a bit more difficult.
    1. Use the short screws supplied in the bag to attach the bracket to the monitor.
  2. Connecting the cables
    1. Connect the power cable from the port behind the monitor and plug it into the wall
    2. Hook up the mouse and keyboard. You should have received a washable keyboard and mouse for each kiosk. These are meant to replace the ones that came with the Dell computer. They are designed to be sanitized between use. If you have already installed the original keyboard and mouse, you will need to replace them.
      Please read our COVID-19 Safety Protocol for more details about cleaning the washable keyboard and mouse.
    3. The cables can be tucked into the channel on the underside of the mounting arm to keep them out of the way.
  3. To allow users to join a virtual meeting, you might want to make sure the kiosk's built-in web camera is visible. There is a pop-up, retractable webcam at the top of your kiosk's monitor. You can push down on the top of it to release it. Once it is popped up, it will work.
We recommend that you leave the webcam popped up so it is automatically enabled for users.

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