Setting Up a Model A Kiosk

Updated 1 month ago by Triana Kalmanoff

COVID-19 has made many things difficult compared to our pre-pandemic world, including installing the kiosks. Thank you for working through this with us to make it happen as safely as possible for your staff, vendors, and clients.

Setting up your new Model A kiosk should take 10-15 minutes. You'll need a screwdriver and maybe some zip ties to gather your cables at the end. For instructions on setting up a Model B, read more here.

Model A kiosk on a cart

Parts you'll need (provided)

  • Dell computer (monitor with a base)
  • Black computer power cord
  • Grey coiled power cable
  • Mounting arm
  • Vesa plate bracket
  • Bag of assorted screws
  • Keys to lock the back of the cart
  • Washable mouse
  • Keyboard with silicone cover
These will replace the keyboard and mouse that came with the Dell computer. They are designed to be sanitized between use and will fit better on the cart.
  • Cable clips

Tools you'll need (not provided)

  • Phillips head screwdriver
  • Zip ties or velcro (optional)

Video Tutorial

Step-by-Step Instructions

  1. Prep the cart
    1. Unlock the back of the cart with the keys provided and set the cover to the side.
    2. Plug the large grey coiled power cable into the bottom of the cart's tray and flip the metal clip to secure it.
  2. Attach the monitor
    1. On the back of the computer, lift up on the tab and pull gently on the monitor to release it from the stand.
    2. Lay the monitor flat with the screen side down and place the plate bracket on top so that the holes in the 4 corners are aligned with those on the back of the monitor.
    3. Use the short screws supplied in the bag to attach the bracket to the monitor.
    4. Take the mounting arm and slide it from the bottom over the plate bracket until it clicks into place.
    5. Once attached, insert the base of the mounting arm into the hole on the top of the cart. Your monitor should now be attached to the cart and you should able to pivot the screen.
  3. Attach the power cord
    1. With the black power cord that came with the computer, thread the female end through the compartment that you opened in Step 1 at the back of the kiosk, and thread it down through a hole so it comes out under the cart's tray.
    2. Pull the cord so there is enough slack to thread it around the side of the tray and plug it into the back of the monitor.
    3. Plug the male end of the cord into the small black power strip inside the compartment in the back of the cart. Pull any excess slack into the compartment.
  4. Hook up the mouse and keyboard. You should have received a washable keyboard and mouse for each kiosk. These are meant to replace the ones that came with the Dell computer. They are designed to be sanitized between use and fit better on the cart. If you have already installed the original keyboard and mouse, you will need to replace them.
    1. Place the mouse on the cart's tray and feed the USB end of the mouse back through the opening, up through the oval hole, and into the compartment at the back of the cart.
    2. Thread it back out of the compartment by following the power cord from Step 3. Feed the mouse cable through the same hole, around the side of the tray, and plug it into the USC slot on the back of the monitor.
    3. Set the keyboard on top of the tray and plug the USB cable into the slot at the bottom of the left side of the monitor.
Please read our COVID-19 Safety Protocol for more details about cleaning the washable keyboard and mouse.
  1. Tidy up your cables
    1. Use the cable clips provided. You can also grab a zip tie or some velcro and bundle the cables together. Tie them to the side so they are not in the way.
  2. Seal the cart
    1. Slide the cover you removed in Step 1 into the back of the cart. Turn the keys to lock into place.
    2. Plug the big grey coiled power cable into the wall and make sure the rocker switch behind the base of the plug under the cart is switched on.
  3. To allow users to join a virtual meeting, you might want to make sure the kiosk's built-in web camera is visible. There is a pop-up, retractable webcam at the top of your kiosk's monitor. You can push down on the top of it to release it. Once it is popped up, it will work.
    We recommend that you leave the webcam popped up so it is automatically enabled for users.


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