All Model B kiosks include a black and white printer with scan and copy capabilities. See detailed instructions below on how to deal with common issues like refilling the paper or toner, and who to contact if there is a more complicated issue you cannot address on your own.
Out of Paper
If the printer is out of paper, the host site organization is responsible for the resupply. Please notify the nearest staff member.
- Remove the tray. To avoid paper jams, do not remove trays while the printer is busy.
- Adjust the paper guides to match the size of the paper that you are loading.
- Flex, fan, and align the paper edges before loading.
- Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper.
- Insert the tray.
Out of Ink/Toner
If your printer is out of toner, please contact Marco, our designated printer supplier at email@example.com. You will be asked for your printer's ID number, so please find your printer's tag and have the ID number on hand.
All Other Issues
For all other issues, please contact Marco, our designated printer servicer at firstname.lastname@example.org. You will be asked for your printer's ID number, so please find your printer's tag and have the ID number on hand.